Our services

Kin and Co Consulting specialises in:

  • Policy development, reform and implementation

  • Regulatory and legislative review, advice and development

  • Research, review and evaluation

  • Business performance review and process development

  • Translation of policy and regulation into practical resources

Policy development, reform and implementation

We partner with you to understand policy problems, identify options and design solutions to help you achieve your goals. We have worked across a range of sectors to support the review and development of robust, evidence‑based, fit-for-purpose policies and programs, using transparent and collaborative processes. Our services include:

  • Advising on policy design, including to achieve government priorities or regulatory objectives.

  • Reviewing policy settings and advising on policy development processes to assess appropriateness and inform improvements.

  • Undertaking strategic reviews of policies, regulatory schemes and service systems to understand and report on their ongoing viability in the context of government priorities and policy objectives.

  • Supporting stakeholder engagement to inform policy reform, including developing consultation materials, undertaking surveys, analysing feedback, reporting on outcomes and advising on next steps.

  • Undertaking research, review and analysis to capture the current state, identify best practice and form an evidence‑base for change.

  • Facilitating policy development and approvals processes, including drafting options papers and undertaking impact assessments to enable informed decision-making.

Regulatory and legislative review, advice and development

We combine our extensive regulatory experience with our legal skills to provide comprehensive guidance in regulatory reform and legislative review and development. This includes:

  • Designing and advising on regulatory reforms.

  • Designing and developing compliance and enforcement frameworks and regulatory strategies to align regulatory posture and objectives with practice.

  • Regulatory process review and design, including process mapping of regulatory pathways and decisions.

  • Review and analysis of legislative schemes, including first principles reviews and thematic reviews.

  • Developing drafting instructions and supporting the legislative process.

  • Engaging with stakeholders on proposed regulatory reform and new legislation, including developing engagement materials, analysing feedback and submissions, reporting on outcomes and advising on next steps.

Research, review and evaluation

We undertake reviews and evaluations to help you understand the impact of your work, provide insights into what is and isn’t working and identify opportunities for improvement. At Kin and Co, we design evaluations based on your specific needs and context to ensure the right questions are being asked, and the right information collected. Our services include:

  • Designing monitoring and evaluation frameworks, including identifying performance indicators and evidence sources.

  • Reviewing and evaluating programs, policies and regulatory schemes to determine their impact, provide insights and make recommendations for improvement.

  • Using a range of qualitative and quantitative techniques and tools (including primary data collection) to gather and analyse evidence.

  • Undertaking research, data analysis, literature reviews and environment scans to identify trends and best practice and to collate current evidence.

Business performance reviews and process development

We work closely with your team or organisation to examine its effectiveness, efficiency and overall performance, finding opportunities for improvement. We are particularly skilled in creating clear, targeted and risk-proportionate processes and developing practical guidance to enable you to administer policies and programs.

  • Delivering business performance and process reviews to assess the effectiveness, efficiency and appropriateness of internal processes and practices.

  • Reviewing qualitative and quantitative data to understand performance.

  • Identifying gaps, barriers and risks and collaboratively designing innovative and practical solutions.

  • Creating streamlined, risk-proportionate processes that align with government requirements and best practice.

  • Developing business process maps, workflows, policies and procedures to support the administration and operationalisation of policies, programs and regulation.

  • Designing performance indicators to enable agencies to measure, review and continuously improve their performance.

Translation of policy and regulation into practical resources

As regulatory experts, we specialise in interpreting complex policies and legislative requirements to create meaningful and practical guidance and communications. We develop tailored products that are clear and user friendly. Our services include:

  • Supporting regulators to align regulatory practices and procedures with best practice.

  • Developing detailed internal processes and decision-making guidance to support the effective application of policy and regulation.

  • Drafting guidance for stakeholders and regulated entities to help them understand and comply with regulatory obligations.

  • Designing organisational guidance to support consistent, well-evidenced and robust assessment, regulation and administrative decision-making.

  • Developing communications for service users and the public to support them in understanding laws and exercise their rights.